Need access to library resources while off-campus? No problem! As long as you have internet access, you will be able to access most of our electronic collections.
This guide provides troubleshooting tips for some of the most common electronic resource problems. This guide is not intended to be comprehensive, but is a good starting point for common issues. If you have any questions, please email email@example.com.
Occasionally issues may keep you from accessing electronic resources. Some things you can try to troubleshoot the problem:
If you continue to experience database connection problems, please contact firstname.lastname@example.org. Please provide as much information as you can, including the name and version of your browser, the database you are trying to connect to, and any error messages you may be seeing. If possible, take a screenshot.
File missing: docs/suspend. htm
This message occurs when a large amount of data is downloaded in a short amount of time. This protection is put in place by publishers and third party vendors to prevent excessive downloads. Limits reset after 30 mins to an hour.