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Research Consultants: Research Help

What is research help?

Research = Reference (kinda)

In library land, we throw around the word research and reference like confetti. Research can be both a noun and a verb. For example, research the noun often means the product like an article, paper, or project. Research the verb alludes to the process we go through to create this research product. 

As Research Consultants you are part of this process and will interact with these products!

Reference is the library land word for the support we provide for folks engaged in the research process. Think of when you refer to a library database or a dictionary to help someone get the answer they need. You're referring to something (or someone!) to support this individual doing research.

How do I tell what type of support I'm providing? When is it reference? When is it informational?

We have some guidelines in place. This line between sharing information about the library or resources is fuzzy. Think of the effort, skill, knowledge, and training required to answer the question.

 

Common Questions

View the details at the PDF below!

Referring

Does a patron need research assistance?

  • Use your knowledge to get them started!
  • Check to see if Cara, Meggie, or James are available.
  • Schedule a consultation with a librarian when next available
  • Submit the question to library@davidson.edu

The Catalog

The catalog is our best friend!

You can also rely on the organization systems present to find materials. Browsing a call number range may appeal to folks who want to explore our collections more informally or encounter what they need with a touch of serendipity. I like to offer a call number range if a student is getting started. Sometimes the right book is waiting for you!

Access Issues

Error? Paywall?

Try to find the item as best you can. If you keep running in to the same issue, try emailing our internal systems and resources team.

librarytech@davidson.edu

Questions? Need help? Ask Us
Davidson College Library, Box 7200, 209 Ridge Rd., Davidson, NC 28035-7200
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