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Electronic Resources Help Guide: Report a Problem with an Electronic Resource

Need Help?

When you have an issue with an electronic resource that you are not able to solve, use the form below to submit a ticket with the library. This form is also availabe in the library catalog on each result page, use that if the issue you are seeing is from the catalog.

If using the form below, please include as much information as you can, such as:

 

  1. What resource are you having trouble with?
  2. Include the URL in your description of the issue.
  3. Where is the link are you using located?
    1. For example is it from the A-Z List of Databases?
  4. Are you on or off-campus?
  5. How are you connecting to the internet? Wired, wifi?
  6. What Internet browser are you using? Have you tried others?
  7. Please describe the problem you are having, be as specific as possible about any errors you see.
  8. Your name and Davidson College email address so we can contact you for more information

Report a Problem Form

Questions? Need help? Ask Us
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