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Electronic Resources Help Guide: Report a Problem with an Electronic Resource

Need Help?

When you have an issue with an electronic resource that you are not able to solve, email

Please include as much information as you can, screenshots are very useful!


  1. What resource are you having trouble with?
  2. What link are you using? For example is it from the library catalog, Journal Finder, A-Z Database link? If possible, include the URL in your description.
  3. Are you on or off-campus?
  4. How are you connecting to the internet? Wired, wifi?
  5. What Internet browser are you using? Have you tried others?
  6. Please describe the problem you are having, be as specific as possible about any errors you see.
  7. Your name and Davidson College email address.
Questions? Need help? Ask Us
Davidson College Library, Box 7200, 209 Ridge Rd., Davidson, NC 28035-7200
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